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African Back Office™ - ABO™


Outsourcing to South African call center agencies has been booming in recent years.  This has been driven by the reduction in telecom rates, the emergence of the Internet, and the pool of educated, multilingual agents in South Africa.  These call centers can be an excellent choice for applications that require English, Spanish, French, or Asian languages.
Call centers in South Africa are generally 20%-30% less expensive than US call centers and can be an excellent choice for:
  • Business to Business Lead Generation
  • Business to Business Sales
  • Consumer Lead Generation
  • Consumer Sales
  • Technical Support
  • Ordertaking
  • Customer Support
  • Appointment Setting
  • Back Office Processing
  • and more...
Choosing The Best Call Center
If you are interested in hiring a call center in South Africa, ask our Consultant to analyze your specific needs along with the advantages and disadvantages of call center location.  Your search will be targeted to the best combination of location, experience, size, available capacity, and price for your application.
South African Locations                               
 African Call Centers!
  • Pretoria
  • Durban
  • Cape Town
  • Johannesburg
  • Africa


Value Added Outsourcing !                              
Worldwide Call Centers Solutions
  • Inbound
  • Outbound
  • Interactive
  • Back Office Processing
  • Sales
  • Lead Generation
  • Customer Service
  • Ordertaking
  • Technical Support
  • Help Desk
  • Appointment Setting
  • Surveys
  • Market Research
  • Collections
  • Fundraising
  • Cause-Related Marketing
  • Direct Response(TV/Radio)


Request Information
What service do you need?
Fulfillment/Back Office
African Back Office™
Worldwide Call Centers Solutions
Contact African Call Centers today!

Three Rules For Successful Call Center Sales Outsourcing:
  • Always test with more than one agency.  Not only do you take advantage of multiple management teams to improve the campaign...but you can also encourage them to compete for the rollout.
  • Always test more than one list source.  There are so many lists available need to use multiple sources and multiple profiles.
  • Always Test More Than One Script!  You would be amazed to see the difference that a small change in script will make to a campaign.  Never write a script and stick to it...always be testing and innovating.